Frequently Asked Questions

Everything you need to know about TPOB products and services.

How long does shipping take for TPOB orders?

Standard shipping typically takes 3-5 business days within the domestic region. International shipping times vary depending on the destination, usually ranging from 7-14 business days.

What is your return policy for beauty tools?

We offer a 30-day return policy for unused and unopened products in their original packaging. For hygiene reasons, tools that have been used cannot be returned unless they are found to be defective.

Do TPOB clippers come with a warranty?

Yes, all our professional clippers and trimmers come with a 12-month limited warranty covering mechanical defects and workmanship issues.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern buy-now-pay-later options like Klarna and Afterpay.

How do I maintain my TPOB blades for longevity?

To ensure peak performance, we recommend cleaning the blades with a brush after every use and applying clipper oil every few days to prevent friction and rust.

Can I track my order after it has been placed?

Once your order has been dispatched, you will receive an email containing a tracking number and a link to monitor your package's progress in real-time.